Welcome!

Government Cloud Authors: Elizabeth White, Liz McMillan, Gopala Krishna Behara, Raju Myadam, Kevin Jackson

Related Topics: @CloudExpo, IBM Cloud, Containers Expo Blog

@CloudExpo: Article

IBM & Cloud Computing: Exclusive Q&A

Exclusive Q&A with Dr Kristof Kloeckner, IBM's VP of Cloud Computing Platforms

The IT industry is faced with a complexity and affordability crisis – explosive information growth, heavily interconnected and interdependent systems, on average 70% of IT spending going to maintenance, low utilization of resources driving up fixed cost, energy consumption becoming an ever bigger drain on budgets.

At the same time, business needs for flexibility and responsiveness continue unabated. This creates an urgency for enterprises to rethink the way their data centers are set up and managed, and how they receive and deliver services.

Bring this together with advances in technology - from service orientation, automation and service management to virtualization - and you have what Dr Kristof Kloeckner, VP of Cloud Computing Platforms at IBM vividly calls "a perfect storm." Kloeckner was a Keynote speaker at SYS-CON's 3-day 2nd International Cloud Computing Conference & Expo (March 30-April 1, 2009), the industry's leading worldwide Cloud Computing event, now held three times a year, in New York, Silicon Valley, and Europe.

In this interview with Conference Chair Jeremy Geelan, conducted in March, Dr Kloeckner discusses a wide range of Cloud Computing issues and give a very clear insight into IBM's vision with regard to Cloud Services and the substantially improved delivery economics that Cloud Computing is making possible.

Jeremy Geelan: What are the main business drivers for Cloud Computing - for this overall technology trend?

Dr Kristof Kloeckner: In the end, it’s all about money – how much do you spend for just maintaining the status quo, and how much on supporting truly differentiating business initiatives. This drives an imperative for dynamic infrastructures, increasing resource utilization and reducing labor costs, and for more flexible economics in the consumption and delivery of IT based services.

Geelan: And how about from a specifically IBM perspective – what do you think is missing right now from the Cloud Computing Ecosystem, that you can uniquely provide?

Kloeckner: While IBM invented many of the technologies that form the basis of cloud computing (virtualization, for instance, was first implemented in our mainframes), our greatest asset is our deep understanding of our clients, and our experience running the worlds largest data centers.

We are using this experience to build a comprehensive portfolio of cloud related project based services as well as products to build their own clouds, as well as providing cloud delivered services ourselves. Our spans infrastructure services, platform services and application, process and information services.

We also have a strong and long-standing commitment to open environments, and we will work with the industry to ‘keep the clouds open’. This is a major prerequisite for the emergence of a cloud eco-system.

Geelan: How important to IBM strategically is its Blue Cloud Group?

Kloeckner: Well, we are actually calling the new organization that was formed under Erich Clementi “Enterprise Initiatives’, indicating that it brings together all of IBM to build and deliver offerings that enable cloud computing.

Cloud Computing is important to us because the promise of substantially improved delivery economics will have a massive transformative impact on IT based services and business processes. There is a tremendous amount of energy around cloud computing across IBM, and in our clients and partners.

Geelan: What’s the best way, do you think, to define “cloud services” – from an Enterprise IT perspective?

Kloeckner: From a provider perspective, cloud services are characterized through self service, economies of scale and hybrid (public, private and mixed) modes of delivery. Self-service drives client satisfaction and standardization of services. Economies of scale are enabled through large virtualized and automated shared environments, and hybrid delivery models combine external and internal services.

From a user perspective, the most important aspects are ease of use, new economics derived from cost structures that are achieved by greater sharing of resources, and flexible sourcing.

Geelan: How big an issue is security for enterprises who wish to migrate toward this kind of an infrastructure wholly or in part?

Kloeckner: Enterprises have a choice among a spectrum of delivery modes, from private to virtual private to public clouds, and they are making these selections based on workload characteristics. We find many clients opting to keep their most sensitive applications and data private, behind their firewalls (or virtually private with limited access). In these setups, all the existing best practices apply for data and application access and trust and identity management.

As for public clouds it’s important to remember that as in the Web in general, clients need to fully understand the security policies and practices of their providers. I believe that federated identity and trust management will be extremely important here.

Geelan: And what about management, how’s that being taken care of? Can the deployment and management of computing clouds really be automated, or is that in the far-off future still?

Kloeckner: We’re getting there. In February, IBM launched The Tivoli Service Automation Manager, which facilitates dynamic instantiation of cloud delivered services and their management along the entire life cycle, drawing on IBM Service Management capabilities and platform management services.

Geelan: How big a part are standards going to play in the success of the Cloud?

Kloeckner: Standards are essential for customer choice and eco-system growth. We believe the area most important to address is interoperability between clouds and the integration between clouds and other enterprise IT services. Work done on service oriented architecture in recent years will greatly help us address the issue of keeping the clouds open.

Geelan: Tell about the partnerships you just announced with Juniper and Amazon. What do they indicate about the future trajectory of IBM’s endeavors in this area?

Kloeckner: IBM has a broad ecosystem of partners and we have a long history of supporting customer choice. We chose to work with Juniper in this instance of demonstrating connectivity between clouds based on the combination of features, ease of integration and ability to leverage their MPLS technology for secure remote access. Amazon represents yet another venue for IBM to sell its software. We will continue to work with partners to advance the adoption of technologies like cloud computing, and especially to ensure open clouds.

Geelan: Moving beneath the hood for a moment, how does IBM handle the virtualization layer of its Cloud infrastructure?

Kloeckner: What we do depends upon the choice of underlying platform(s). Increasingly, virtualization technologies will be provided as integrated capabilities of the IT resources themselves. This has long been our practice on System z and Power Systems, and overall the industry is moving in this direction. The benefits include greater simplicity, efficiency, resiliency, and security.

Our service management software builds upon these virtualization technologies to provide much greater IT benefits, especially in terms of productivity and agility. Key virtualization-based capabilities of value to Clouds include resource pool ("ensemble") management and virtual resource object management. What sets us apart from others is our strength in management across the diversity of physical and virtual resources (at both the hardware and application levels) - diversity which will continue to increase driven by accelerating innovation.

Geelan: When you unveiled you new cloud strategy at a press conference during Pulse 2009, you underlined that IBM had a great deal to offer smaller businesses, in terms of offering them ready access to best practices and saving them from re-inventing the wheel. What offering/s in particular did you have in mind?

Kloeckner: IBM has a number of cloud offerings that suit small and medium sized businesses well because they offer superior function that would not affordable for smaller businesses to build and run themselves. As an example, LotusLive is a cloud-delivered portfolio of social networking and collaboration services designed for businesses. Launched in January, the service already has 30,000 businesses signed up. As another example, IBM’s Information Protection Services offer enterprise-grade data back up and recovery services to SMB clients like Neighborhood Centers, Allscripts and The Unites States Golf Association. For smaller cloud service providers, IBM’s Resilient Cloud Validation program allows businesses who collaborate with IBM on a rigorous, consistent and proven program of benchmarking and design validation to use the IBM logo: “Resilient Cloud” when marketing their services.

Geelan: Previously you’ve been VP of development for Tivoli, what parts of that experience help you most in formulating IBM’s cloud strategy?

Kloeckner: Tivoli lives in the world of service management and service delivery, so the experience I gained in Tivoli gives me an appreciation of the operational considerations of establishing and running a cloud. Tivoli also works very closely with our Systems and Technology Group and with IBM Research to drive the management of virtualized environments. Clearly, (service) automation and virtualization enabling a dynamic infrastructure, are essential to deliver a large part of the efficiencies and savings clients want to gain from cloud computing. Essentially, our ‘operational support system’, to use service provider terminology, is based on the Tivoli service management portfolio, in particular Tivoli Service Automation Manager.

Geelan: SYS-CON had the pleasure some years ago of interviewing Willy Chiu – who I believe was a colleague of yours – and his vision of HPC seemed already to anticipate much of what we’re now calling cloud computing. How long has IBM in fact been cooking its Cloud in the kitchen?

Kloeckner: While November 15, 2007 marked the official unveiling of IBM’s Blue Cloud initiative, you can find many of the business considerations and technology components that drive and enable cloud computing already as part of our ‘On Demand’ initiative – service orientation, automation, virtualization, and especially the notion that business and technology need to come together to develop transformational force.

As Sam Palmisano defined it in 2005, “On Demand Business is our way of describing a fundamental shift in computing architecture and how it is applied to business — a shift toward integrated solutions and quantifiable business value, not just technology features and functions.” Sounds pretty similar to what folks are saying about cloud today. We are now in the next phase of technology evolution, with a high sense of business urgency.

Geelan: What of the future – what are some of the most interesting infrastructure technologies being developed at IBM right now?

Kloeckner: Within IBM Research and Development, we are working on a number of exciting technologies, for instance management of ensembles of virtualized resources, service life cycle management, multi-tenancy support, image management, tools for development and deployment of services, the whole notion of ‘connectivity as a service’, to name just a few. We are also learning a lot from direct engagements with advanced clients, and working on application areas that can benefit from the cloud, like analytics or massive event processing.

As a general remark, we are seeing more ‘smart’ applications emerging in an interconnected world of ‘intelligent’, instrumented systems, in industries like energy and utilities, health care, logistics and many others. We believe that many of these applications will need clouds for efficient delivery.

Geelan: 2009 is a year of obvious challenges, from both a CapEx and an OpEx perspective, for anyone involved with Enterprise IT. Finally, what’s your top tip, as a seasoned software executive, to those other CTOs out there right now – especially CTOs of embattled start-ups who may be looking for some magic bullet to ensure they’re alive (and well) as a company in 2010?

Kloeckner: Take a careful look at the challenges and opportunities that cloud computing offers in your specific situation, develop a strategy and choose a strong partner for implementation. We are confident that IBM has much to offer in this space…

More Stories By Jeremy Geelan

Jeremy Geelan is Chairman & CEO of the 21st Century Internet Group, Inc. and an Executive Academy Member of the International Academy of Digital Arts & Sciences. Formerly he was President & COO at Cloud Expo, Inc. and Conference Chair of the worldwide Cloud Expo series. He appears regularly at conferences and trade shows, speaking to technology audiences across six continents. You can follow him on twitter: @jg21.

Comments (0)

Share your thoughts on this story.

Add your comment
You must be signed in to add a comment. Sign-in | Register

In accordance with our Comment Policy, we encourage comments that are on topic, relevant and to-the-point. We will remove comments that include profanity, personal attacks, racial slurs, threats of violence, or other inappropriate material that violates our Terms and Conditions, and will block users who make repeated violations. We ask all readers to expect diversity of opinion and to treat one another with dignity and respect.


@ThingsExpo Stories
The current age of digital transformation means that IT organizations must adapt their toolset to cover all digital experiences, beyond just the end users’. Today’s businesses can no longer focus solely on the digital interactions they manage with employees or customers; they must now contend with non-traditional factors. Whether it's the power of brand to make or break a company, the need to monitor across all locations 24/7, or the ability to proactively resolve issues, companies must adapt to...
In his keynote at 18th Cloud Expo, Andrew Keys, Co-Founder of ConsenSys Enterprise, provided an overview of the evolution of the Internet and the Database and the future of their combination – the Blockchain. Andrew Keys is Co-Founder of ConsenSys Enterprise. He comes to ConsenSys Enterprise with capital markets, technology and entrepreneurial experience. Previously, he worked for UBS investment bank in equities analysis. Later, he was responsible for the creation and distribution of life settl...
Explosive growth in connected devices. Enormous amounts of data for collection and analysis. Critical use of data for split-second decision making and actionable information. All three are factors in making the Internet of Things a reality. Yet, any one factor would have an IT organization pondering its infrastructure strategy. How should your organization enhance its IT framework to enable an Internet of Things implementation? In his session at @ThingsExpo, James Kirkland, Red Hat's Chief Archi...
Organizations planning enterprise data center consolidation and modernization projects are faced with a challenging, costly reality. Requirements to deploy modern, cloud-native applications simultaneously with traditional client/server applications are almost impossible to achieve with hardware-centric enterprise infrastructure. Compute and network infrastructure are fast moving down a software-defined path, but storage has been a laggard. Until now.
In his general session at 19th Cloud Expo, Manish Dixit, VP of Product and Engineering at Dice, discussed how Dice leverages data insights and tools to help both tech professionals and recruiters better understand how skills relate to each other and which skills are in high demand using interactive visualizations and salary indicator tools to maximize earning potential. Manish Dixit is VP of Product and Engineering at Dice. As the leader of the Product, Engineering and Data Sciences team at D...
DXWorldEXPO LLC announced today that the upcoming DXWorldEXPO | CloudEXPO New York event will feature 10 companies from Poland to participate at the "Poland Digital Transformation Pavilion" on November 12-13, 2018.
Digital Transformation is much more than a buzzword. The radical shift to digital mechanisms for almost every process is evident across all industries and verticals. This is often especially true in financial services, where the legacy environment is many times unable to keep up with the rapidly shifting demands of the consumer. The constant pressure to provide complete, omnichannel delivery of customer-facing solutions to meet both regulatory and customer demands is putting enormous pressure on...
The best way to leverage your CloudEXPO | DXWorldEXPO presence as a sponsor and exhibitor is to plan your news announcements around our events. The press covering CloudEXPO | DXWorldEXPO will have access to these releases and will amplify your news announcements. More than two dozen Cloud companies either set deals at our shows or have announced their mergers and acquisitions at CloudEXPO. Product announcements during our show provide your company with the most reach through our targeted audienc...
JETRO showcased Japan Digital Transformation Pavilion at SYS-CON's 21st International Cloud Expo® at the Santa Clara Convention Center in Santa Clara, CA. The Japan External Trade Organization (JETRO) is a non-profit organization that provides business support services to companies expanding to Japan. With the support of JETRO's dedicated staff, clients can incorporate their business; receive visa, immigration, and HR support; find dedicated office space; identify local government subsidies; get...
DXWorldEXPO LLC announced today that All in Mobile, a mobile app development company from Poland, will exhibit at the 22nd International CloudEXPO | DXWorldEXPO. All In Mobile is a mobile app development company from Poland. Since 2014, they maintain passion for developing mobile applications for enterprises and startups worldwide.
@DevOpsSummit at Cloud Expo, taking place November 12-13 in New York City, NY, is co-located with 22nd international CloudEXPO | first international DXWorldEXPO and will feature technical sessions from a rock star conference faculty and the leading industry players in the world.
"Akvelon is a software development company and we also provide consultancy services to folks who are looking to scale or accelerate their engineering roadmaps," explained Jeremiah Mothersell, Marketing Manager at Akvelon, in this SYS-CON.tv interview at 21st Cloud Expo, held Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA.
As data explodes in quantity, importance and from new sources, the need for managing and protecting data residing across physical, virtual, and cloud environments grow with it. Managing data includes protecting it, indexing and classifying it for true, long-term management, compliance and E-Discovery. Commvault can ensure this with a single pane of glass solution – whether in a private cloud, a Service Provider delivered public cloud or a hybrid cloud environment – across the heterogeneous enter...
DXWorldEXPO LLC announced today that ICC-USA, a computer systems integrator and server manufacturing company focused on developing products and product appliances, will exhibit at the 22nd International CloudEXPO | DXWorldEXPO. DXWordEXPO New York 2018, colocated with CloudEXPO New York 2018 will be held November 11-13, 2018, in New York City. ICC is a computer systems integrator and server manufacturing company focused on developing products and product appliances to meet a wide range of ...
More and more brands have jumped on the IoT bandwagon. We have an excess of wearables – activity trackers, smartwatches, smart glasses and sneakers, and more that track seemingly endless datapoints. However, most consumers have no idea what “IoT” means. Creating more wearables that track data shouldn't be the aim of brands; delivering meaningful, tangible relevance to their users should be. We're in a period in which the IoT pendulum is still swinging. Initially, it swung toward "smart for smart...
Headquartered in Plainsboro, NJ, Synametrics Technologies has provided IT professionals and computer systems developers since 1997. Based on the success of their initial product offerings (WinSQL and DeltaCopy), the company continues to create and hone innovative products that help its customers get more from their computer applications, databases and infrastructure. To date, over one million users around the world have chosen Synametrics solutions to help power their accelerated business or per...
Founded in 2000, Chetu Inc. is a global provider of customized software development solutions and IT staff augmentation services for software technology providers. By providing clients with unparalleled niche technology expertise and industry experience, Chetu has become the premiere long-term, back-end software development partner for start-ups, SMBs, and Fortune 500 companies. Chetu is headquartered in Plantation, Florida, with thirteen offices throughout the U.S. and abroad.
In an era of historic innovation fueled by unprecedented access to data and technology, the low cost and risk of entering new markets has leveled the playing field for business. Today, any ambitious innovator can easily introduce a new application or product that can reinvent business models and transform the client experience. In their Day 2 Keynote at 19th Cloud Expo, Mercer Rowe, IBM Vice President of Strategic Alliances, and Raejeanne Skillern, Intel Vice President of Data Center Group and ...
Dion Hinchcliffe is an internationally recognized digital expert, bestselling book author, frequent keynote speaker, analyst, futurist, and transformation expert based in Washington, DC. He is currently Chief Strategy Officer at the industry-leading digital strategy and online community solutions firm, 7Summits.
Bill Schmarzo, author of "Big Data: Understanding How Data Powers Big Business" and "Big Data MBA: Driving Business Strategies with Data Science," is responsible for setting the strategy and defining the Big Data service offerings and capabilities for EMC Global Services Big Data Practice. As the CTO for the Big Data Practice, he is responsible for working with organizations to help them identify where and how to start their big data journeys. He's written several white papers, is an avid blogge...