Welcome!

Government Cloud Authors: Elizabeth White, Liz McMillan, Gopala Krishna Behara, Raju Myadam, Kevin Jackson

Related Topics: Java IoT, Linux Containers, Containers Expo Blog, @DevOpsSummit

Java IoT: Article

The Rewards of #DevOps | @DevOpsSummit #APM #ContinuousDelivery

Societe Generale is a story about a broad ranging, comprehensive, hugely successful transformation

How to Reap the Rewards of DevOps: One Bank's Story
By Gottfried Sehringer

There’s no shortage of DevOps stories, but every so often one blows me away, like the one I heard last week at the Gartner Symposium in Barcelona. Societe Generale, one of the world’s largest banks with almost 150,000 employees in over 50 countries, is a story about a broad ranging, comprehensive, hugely successful transformation that provides a model for other large organizations wanting to realize the benefits of DevOps and Continuous Delivery.

Continuous Delivery Is the New Normal
Almost 6000 CIOs and senior IT executives came together for the Symposium to discuss how to best lead their organizations towards digital transformation and compete in an increasingly software-driven world. Carlos Goncalves, Global CIO of Societe Generale, gave an inspiring presentation about the digital journey he charted. For Societe Generale, Continuous Delivery has become the “new normal” and a cornerstone of the company’s strategy.

His story started five years when he went agile in response to the massive business change the financial services market was experiencing. Over the course of the years that followed, Societe Generale based their transformation on four “agility” major pillars:

  • Continuous Delivery–for agility in the operating model
  • Digital Transformation–for agility in the architecture
  • Cloud–for agility in the infrastructure
  • Talent management–for agility in human resources

Carlos Goncalves, Global CIO of Societe Generale presenting his 4 Pillars of Agility at the Gartner Symposium in Barcelona.

Carlos Goncalves, Global CIO of Societe Generale, presenting his Four Pillars of Agility at the Gartner Symposium/ITxpo in Barcelona, Spain.

According to Carlos, “Continuous Delivery is at the heart of our operating model.” In fact, it was Continuous Delivery that gave them the freedom to transition from a high-workload, waterfall-based approach and an unsatisfied user base, to a repeatable process that is dramatically faster and more flexible. And it was Continuous Delivery that allowed them to increase the value of their deliverables, while reducing stress, risk and cost.

The Rewards Are Worth the Work
Today, Societe Generale reaps the rewards from this five-year journey with an impressive list of benefits that has not only changed the IT organization, but is delivering the business benefits this huge bank needs to be well positioned for the future of the digital economy. To date, their single Continuous Delivery platform:

  • supports 500 applications,
  • resulting in a 45% reduction in time-to-market,
  • producing 10% savings in their (very considerable) operating budget.

If that’s not compelling enough, Societe Generale’s IT group is enabling the business to move much faster by providing more applications in a shorter period of time—without burning out their employees.

carlos-goncalves-global-cio-societe-generale-at-gartner-symposium-barcelona

Key Success Factors for Continuous Delivery
Later that day, Carlos joined Tim Buntel, VP of Products from XebiaLabs, for a discussion about what he as a CIO sees as the key success factors for Continuous Delivery at enterprise scale. Below are Tim’s questions, each followed by a summary of Carlos’ answer.

As you implement your DevOps transformation, how do you measure progress?
It’s important to establish two sets of indicators. The first is the transformation itself. In other words, you need to measure how fast you’re moving towards the transformation. The second indicator is about the business value—what is the time to market from idea to production, including sprint velocity and quality?

What information do you report about the work to your business colleagues?
The return on investment (ROI) of the effort is extremely important for others in the organization. They need to know the impact that each project is having. The key here is to share progress on an ongoing basis. For example, you could present a progress report every week to the business owners so they can see and be part of the improvements.

How do you create incentives for your teams?
This is actually pretty straight forward and relates directly back to the first point about measuring progress: 50% of our financial bonuses are based on achievement of those indicators. Plus, there’s significant value for the team in working with modern practices. Agility is key if you want to attract, develop, motivate and retain the best people.

How do you plan and prioritize what’s next?
We prioritize the business cases where the ROI will occur in the same year. It’s no longer a question of how to convince people that we should do DevOps and Continuous Delivery, but a matter of when and in what sequence.

For more about Societe Generale’s Continuous Delivery implementation and how they’re managing 100,000 application deployments annually, check out the case study “With XebiaLabs, Societe Generale Achieved Strong Value and Powerful Benefits for IT and Business Lines.

The post How to Reap the Rewards of DevOps: One Bank’s Story appeared first on XebiaLabs.

More Stories By XebiaLabs Blog

XebiaLabs is the technology leader for automation software for DevOps and Continuous Delivery. It focuses on helping companies accelerate the delivery of new software in the most efficient manner. Its products are simple to use, quick to implement, and provide robust enterprise technology.

@ThingsExpo Stories
In an era of historic innovation fueled by unprecedented access to data and technology, the low cost and risk of entering new markets has leveled the playing field for business. Today, any ambitious innovator can easily introduce a new application or product that can reinvent business models and transform the client experience. In their Day 2 Keynote at 19th Cloud Expo, Mercer Rowe, IBM Vice President of Strategic Alliances, and Raejeanne Skillern, Intel Vice President of Data Center Group and ...
More and more brands have jumped on the IoT bandwagon. We have an excess of wearables – activity trackers, smartwatches, smart glasses and sneakers, and more that track seemingly endless datapoints. However, most consumers have no idea what “IoT” means. Creating more wearables that track data shouldn't be the aim of brands; delivering meaningful, tangible relevance to their users should be. We're in a period in which the IoT pendulum is still swinging. Initially, it swung toward "smart for smart...
@DevOpsSummit at Cloud Expo, taking place November 12-13 in New York City, NY, is co-located with 22nd international CloudEXPO | first international DXWorldEXPO and will feature technical sessions from a rock star conference faculty and the leading industry players in the world.
DXWorldEXPO LLC announced today that All in Mobile, a mobile app development company from Poland, will exhibit at the 22nd International CloudEXPO | DXWorldEXPO. All In Mobile is a mobile app development company from Poland. Since 2014, they maintain passion for developing mobile applications for enterprises and startups worldwide.
In his keynote at 19th Cloud Expo, Sheng Liang, co-founder and CEO of Rancher Labs, discussed the technological advances and new business opportunities created by the rapid adoption of containers. With the success of Amazon Web Services (AWS) and various open source technologies used to build private clouds, cloud computing has become an essential component of IT strategy. However, users continue to face challenges in implementing clouds, as older technologies evolve and newer ones like Docker c...
DXWorldEXPO LLC announced today that ICC-USA, a computer systems integrator and server manufacturing company focused on developing products and product appliances, will exhibit at the 22nd International CloudEXPO | DXWorldEXPO. DXWordEXPO New York 2018, colocated with CloudEXPO New York 2018 will be held November 11-13, 2018, in New York City. ICC is a computer systems integrator and server manufacturing company focused on developing products and product appliances to meet a wide range of ...
Coca-Cola’s Google powered digital signage system lays the groundwork for a more valuable connection between Coke and its customers. Digital signs pair software with high-resolution displays so that a message can be changed instantly based on what the operator wants to communicate or sell. In their Day 3 Keynote at 21st Cloud Expo, Greg Chambers, Global Group Director, Digital Innovation, Coca-Cola, and Vidya Nagarajan, a Senior Product Manager at Google, discussed how from store operations and ...
We are seeing a major migration of enterprises applications to the cloud. As cloud and business use of real time applications accelerate, legacy networks are no longer able to architecturally support cloud adoption and deliver the performance and security required by highly distributed enterprises. These outdated solutions have become more costly and complicated to implement, install, manage, and maintain.SD-WAN offers unlimited capabilities for accessing the benefits of the cloud and Internet. ...
Headquartered in Plainsboro, NJ, Synametrics Technologies has provided IT professionals and computer systems developers since 1997. Based on the success of their initial product offerings (WinSQL and DeltaCopy), the company continues to create and hone innovative products that help its customers get more from their computer applications, databases and infrastructure. To date, over one million users around the world have chosen Synametrics solutions to help power their accelerated business or per...
Dion Hinchcliffe is an internationally recognized digital expert, bestselling book author, frequent keynote speaker, analyst, futurist, and transformation expert based in Washington, DC. He is currently Chief Strategy Officer at the industry-leading digital strategy and online community solutions firm, 7Summits.
Founded in 2000, Chetu Inc. is a global provider of customized software development solutions and IT staff augmentation services for software technology providers. By providing clients with unparalleled niche technology expertise and industry experience, Chetu has become the premiere long-term, back-end software development partner for start-ups, SMBs, and Fortune 500 companies. Chetu is headquartered in Plantation, Florida, with thirteen offices throughout the U.S. and abroad.
Bill Schmarzo, author of "Big Data: Understanding How Data Powers Big Business" and "Big Data MBA: Driving Business Strategies with Data Science," is responsible for setting the strategy and defining the Big Data service offerings and capabilities for EMC Global Services Big Data Practice. As the CTO for the Big Data Practice, he is responsible for working with organizations to help them identify where and how to start their big data journeys. He's written several white papers, is an avid blogge...
Bill Schmarzo, author of "Big Data: Understanding How Data Powers Big Business" and "Big Data MBA: Driving Business Strategies with Data Science," is responsible for setting the strategy and defining the Big Data service offerings and capabilities for EMC Global Services Big Data Practice. As the CTO for the Big Data Practice, he is responsible for working with organizations to help them identify where and how to start their big data journeys. He's written several white papers, is an avid blogge...
Charles Araujo is an industry analyst, internationally recognized authority on the Digital Enterprise and author of The Quantum Age of IT: Why Everything You Know About IT is About to Change. As Principal Analyst with Intellyx, he writes, speaks and advises organizations on how to navigate through this time of disruption. He is also the founder of The Institute for Digital Transformation and a sought after keynote speaker. He has been a regular contributor to both InformationWeek and CIO Insight...
"IBM is really all in on blockchain. We take a look at sort of the history of blockchain ledger technologies. It started out with bitcoin, Ethereum, and IBM evaluated these particular blockchain technologies and found they were anonymous and permissionless and that many companies were looking for permissioned blockchain," stated René Bostic, Technical VP of the IBM Cloud Unit in North America, in this SYS-CON.tv interview at 21st Cloud Expo, held Oct 31 – Nov 2, 2017, at the Santa Clara Conventi...
Michael Maximilien, better known as max or Dr. Max, is a computer scientist with IBM. At IBM Research Triangle Park, he was a principal engineer for the worldwide industry point-of-sale standard: JavaPOS. At IBM Research, some highlights include pioneering research on semantic Web services, mashups, and cloud computing, and platform-as-a-service. He joined the IBM Cloud Labs in 2014 and works closely with Pivotal Inc., to help make the Cloud Found the best PaaS.
As data explodes in quantity, importance and from new sources, the need for managing and protecting data residing across physical, virtual, and cloud environments grow with it. Managing data includes protecting it, indexing and classifying it for true, long-term management, compliance and E-Discovery. Commvault can ensure this with a single pane of glass solution – whether in a private cloud, a Service Provider delivered public cloud or a hybrid cloud environment – across the heterogeneous enter...
Cloud-enabled transformation has evolved from cost saving measure to business innovation strategy -- one that combines the cloud with cognitive capabilities to drive market disruption. Learn how you can achieve the insight and agility you need to gain a competitive advantage. Industry-acclaimed CTO and cloud expert, Shankar Kalyana presents. Only the most exceptional IBMers are appointed with the rare distinction of IBM Fellow, the highest technical honor in the company. Shankar has also receive...
"We view the cloud not as a specific technology but as a way of doing business and that way of doing business is transforming the way software, infrastructure and services are being delivered to business," explained Matthew Rosen, CEO and Director at Fusion, in this SYS-CON.tv interview at 18th Cloud Expo (http://www.CloudComputingExpo.com), held June 7-9 at the Javits Center in New York City, NY.
The Founder of NostaLab and a member of the Google Health Advisory Board, John is a unique combination of strategic thinker, marketer and entrepreneur. His career was built on the "science of advertising" combining strategy, creativity and marketing for industry-leading results. Combined with his ability to communicate complicated scientific concepts in a way that consumers and scientists alike can appreciate, John is a sought-after speaker for conferences on the forefront of healthcare science,...