Welcome!

Government Cloud Authors: Elizabeth White, Pat Romanski, Dana Gardner, Liz McMillan, Gopala Krishna Behara

Related Topics: Java IoT, Linux Containers, Containers Expo Blog, @DevOpsSummit

Java IoT: Article

The Rewards of #DevOps | @DevOpsSummit #APM #ContinuousDelivery

Societe Generale is a story about a broad ranging, comprehensive, hugely successful transformation

How to Reap the Rewards of DevOps: One Bank's Story
By Gottfried Sehringer

There’s no shortage of DevOps stories, but every so often one blows me away, like the one I heard last week at the Gartner Symposium in Barcelona. Societe Generale, one of the world’s largest banks with almost 150,000 employees in over 50 countries, is a story about a broad ranging, comprehensive, hugely successful transformation that provides a model for other large organizations wanting to realize the benefits of DevOps and Continuous Delivery.

Continuous Delivery Is the New Normal
Almost 6000 CIOs and senior IT executives came together for the Symposium to discuss how to best lead their organizations towards digital transformation and compete in an increasingly software-driven world. Carlos Goncalves, Global CIO of Societe Generale, gave an inspiring presentation about the digital journey he charted. For Societe Generale, Continuous Delivery has become the “new normal” and a cornerstone of the company’s strategy.

His story started five years when he went agile in response to the massive business change the financial services market was experiencing. Over the course of the years that followed, Societe Generale based their transformation on four “agility” major pillars:

  • Continuous Delivery–for agility in the operating model
  • Digital Transformation–for agility in the architecture
  • Cloud–for agility in the infrastructure
  • Talent management–for agility in human resources

Carlos Goncalves, Global CIO of Societe Generale presenting his 4 Pillars of Agility at the Gartner Symposium in Barcelona.

Carlos Goncalves, Global CIO of Societe Generale, presenting his Four Pillars of Agility at the Gartner Symposium/ITxpo in Barcelona, Spain.

According to Carlos, “Continuous Delivery is at the heart of our operating model.” In fact, it was Continuous Delivery that gave them the freedom to transition from a high-workload, waterfall-based approach and an unsatisfied user base, to a repeatable process that is dramatically faster and more flexible. And it was Continuous Delivery that allowed them to increase the value of their deliverables, while reducing stress, risk and cost.

The Rewards Are Worth the Work
Today, Societe Generale reaps the rewards from this five-year journey with an impressive list of benefits that has not only changed the IT organization, but is delivering the business benefits this huge bank needs to be well positioned for the future of the digital economy. To date, their single Continuous Delivery platform:

  • supports 500 applications,
  • resulting in a 45% reduction in time-to-market,
  • producing 10% savings in their (very considerable) operating budget.

If that’s not compelling enough, Societe Generale’s IT group is enabling the business to move much faster by providing more applications in a shorter period of time—without burning out their employees.

carlos-goncalves-global-cio-societe-generale-at-gartner-symposium-barcelona

Key Success Factors for Continuous Delivery
Later that day, Carlos joined Tim Buntel, VP of Products from XebiaLabs, for a discussion about what he as a CIO sees as the key success factors for Continuous Delivery at enterprise scale. Below are Tim’s questions, each followed by a summary of Carlos’ answer.

As you implement your DevOps transformation, how do you measure progress?
It’s important to establish two sets of indicators. The first is the transformation itself. In other words, you need to measure how fast you’re moving towards the transformation. The second indicator is about the business value—what is the time to market from idea to production, including sprint velocity and quality?

What information do you report about the work to your business colleagues?
The return on investment (ROI) of the effort is extremely important for others in the organization. They need to know the impact that each project is having. The key here is to share progress on an ongoing basis. For example, you could present a progress report every week to the business owners so they can see and be part of the improvements.

How do you create incentives for your teams?
This is actually pretty straight forward and relates directly back to the first point about measuring progress: 50% of our financial bonuses are based on achievement of those indicators. Plus, there’s significant value for the team in working with modern practices. Agility is key if you want to attract, develop, motivate and retain the best people.

How do you plan and prioritize what’s next?
We prioritize the business cases where the ROI will occur in the same year. It’s no longer a question of how to convince people that we should do DevOps and Continuous Delivery, but a matter of when and in what sequence.

For more about Societe Generale’s Continuous Delivery implementation and how they’re managing 100,000 application deployments annually, check out the case study “With XebiaLabs, Societe Generale Achieved Strong Value and Powerful Benefits for IT and Business Lines.

The post How to Reap the Rewards of DevOps: One Bank’s Story appeared first on XebiaLabs.

More Stories By XebiaLabs Blog

XebiaLabs is the technology leader for automation software for DevOps and Continuous Delivery. It focuses on helping companies accelerate the delivery of new software in the most efficient manner. Its products are simple to use, quick to implement, and provide robust enterprise technology.

IoT & Smart Cities Stories
A valuable conference experience generates new contacts, sales leads, potential strategic partners and potential investors; helps gather competitive intelligence and even provides inspiration for new products and services. Conference Guru works with conference organizers to pass great deals to great conferences, helping you discover new conferences and increase your return on investment.
DXWorldEXPO LLC announced today that ICOHOLDER named "Media Sponsor" of Miami Blockchain Event by FinTechEXPO. ICOHOLDER gives detailed information and help the community to invest in the trusty projects. Miami Blockchain Event by FinTechEXPO has opened its Call for Papers. The two-day event will present 20 top Blockchain experts. All speaking inquiries which covers the following information can be submitted by email to [email protected] Miami Blockchain Event by FinTechEXPOalso offers sp...
Headquartered in Plainsboro, NJ, Synametrics Technologies has provided IT professionals and computer systems developers since 1997. Based on the success of their initial product offerings (WinSQL and DeltaCopy), the company continues to create and hone innovative products that help its customers get more from their computer applications, databases and infrastructure. To date, over one million users around the world have chosen Synametrics solutions to help power their accelerated business or per...
Poor data quality and analytics drive down business value. In fact, Gartner estimated that the average financial impact of poor data quality on organizations is $9.7 million per year. But bad data is much more than a cost center. By eroding trust in information, analytics and the business decisions based on these, it is a serious impediment to digital transformation.
@DevOpsSummit at Cloud Expo, taking place November 12-13 in New York City, NY, is co-located with 22nd international CloudEXPO | first international DXWorldEXPO and will feature technical sessions from a rock star conference faculty and the leading industry players in the world. The widespread success of cloud computing is driving the DevOps revolution in enterprise IT. Now as never before, development teams must communicate and collaborate in a dynamic, 24/7/365 environment. There is no time t...
When talking IoT we often focus on the devices, the sensors, the hardware itself. The new smart appliances, the new smart or self-driving cars (which are amalgamations of many ‘things'). When we are looking at the world of IoT, we should take a step back, look at the big picture. What value are these devices providing. IoT is not about the devices, its about the data consumed and generated. The devices are tools, mechanisms, conduits. This paper discusses the considerations when dealing with the...
SYS-CON Events announced today that IoT Global Network has been named “Media Sponsor” of SYS-CON's @ThingsExpo, which will take place on June 6–8, 2017, at the Javits Center in New York City, NY. The IoT Global Network is a platform where you can connect with industry experts and network across the IoT community to build the successful IoT business of the future.
IoT is rapidly becoming mainstream as more and more investments are made into the platforms and technology. As this movement continues to expand and gain momentum it creates a massive wall of noise that can be difficult to sift through. Unfortunately, this inevitably makes IoT less approachable for people to get started with and can hamper efforts to integrate this key technology into your own portfolio. There are so many connected products already in place today with many hundreds more on the h...
The best way to leverage your Cloud Expo presence as a sponsor and exhibitor is to plan your news announcements around our events. The press covering Cloud Expo and @ThingsExpo will have access to these releases and will amplify your news announcements. More than two dozen Cloud companies either set deals at our shows or have announced their mergers and acquisitions at Cloud Expo. Product announcements during our show provide your company with the most reach through our targeted audiences.
CloudEXPO New York 2018, colocated with DXWorldEXPO New York 2018 will be held November 11-13, 2018, in New York City and will bring together Cloud Computing, FinTech and Blockchain, Digital Transformation, Big Data, Internet of Things, DevOps, AI, Machine Learning and WebRTC to one location.