Welcome!

Government Cloud Authors: Elizabeth White, Pat Romanski, Liz McMillan, Dr. Gopala Krishna Behara, Raju Myadam

Related Topics: @CloudExpo, Microservices Expo, Containers Expo Blog, Agile Computing, Release Management , Government Cloud

@CloudExpo: Article

Cloud and Change Management

Process driven Change Management can help with Cloud migration

Change management is important for Technology initiatives and since many Cloud services focus on rapid deployments, this area is sometimes forgotten. The move to Cloud has not only technology implications but also business implications. Business processes and operations can be encapsulated as services and delivered expeditiously. Change management for the Cloud should look into the strategic, technology and development changes and related impacts. If you need new tires for your car do you just go and buy the first set of tires you see or do you check specifications, compatibility, price etc to determine how this change will impact your vehicle. This may appear to be common sense but in the excitement of moving to the Cloud it is easy to get carried away and not think about all aspects of change management.

Cloud can enhance productivity by providing the infrastructure or application platforms and related tools to respond to customer needs quickly, giving organizations an edge over others that have not assessed such mechanisms, and the on-demand capabilities can lead to efficient utilization of resources. Cloud also facilitates mobility services since such services are available at a cheaper cost to the enterprise. Cloud technologists now are likely to have nightmares about managing services and their integration rather than servers and databases. There are vendors who offer frameworks, processes and tools to handle changes related to Cloud services and deployments. BPM (Business Process Management) based solutions can support process driven Change Management. In this situation the business models drive change and ensure traceability by linking business processes to changes in the requirements and analysis documentation. Structured approaches such as IT Service management with ITIL (Information Technology Infrastructure Library) may have to be refined for rapid and dynamic cloud deployments.

There are many key considerations as part of Change management:

Changes in the Organization
Cloud can change the existing roles and responsibilities

Changes in Business Operations
Cloud can change business processes and hence cause operational changes

Changes in Procurement
Cloud can change the way services are procured compared to traditional models

Changes in Technology
Cloud solutions can offer not only enable on demand scalable access but can enable advanced data collection and analytics

Changes in Development
Cloud service changes should be managed to ensure proper integration and deployment

I have led Change Management Boards over the years and this is a good forum to periodically review the impacts and change implications of new or existing Cloud services. A Change management strategy and plans should be developed in collaboration with the stakeholders. This strategy and plans should link with the organization's Technology strategy and plan. The requirements, analysis, assessments all tie into the overall changes and the as-is and target architectures should be reviewed by the Architecture teams so that these link with the Change Management strategy and plan. Cloud puts forth rapid deployment mechanisms and hence change management plans and tasks should synchronize with  this approach.  This synchronization is a key element to ensure that the Cloud rapid change aspects are addressed effectively as part of managing change.

Many organizations struggle with having silos of clouds without a coherent approach for Governance. If specific services have their own individual policies and procedures, this can lead to problems due to lack of centralized management. Without proper alignment with enterprise architecture and security, this can lead to spaghetti like conglomeration of Cloud services without proper attention to interoperability and service management. With Enterprise-level solutions that leverage hybrid services, the situation can quickly spin out of control. It is extremely important to have a strategy and vision in place to address important elements such as policy management, service management, interactions between applications and data, availability, performance and control related to services. The identification of Change drivers, impacts and related activities should be considered as an integral part of Cloud Change management.

(This has been extracted from and is reference to Ajay Budhraja's blog)

More Stories By Ajay Budhraja

Ajay Budhraja has over 24 years in Information Technology with experience in areas such as Executive leadership, management, strategic planning, enterprise architecture, system architecture, software engineering, training, methodologies, networks, and databases. He has provided Senior Executive leadership for nationwide and global programs and has implemented integrated Enterprise Information Technology solutions.

Ajay has a Masters in Engineering (Computer Science), and a Masters in Management and Bachelors in Engineering. He is a Project Management Professional certified by the PMI and is also CICM, CSM, ECM (AIIM) Master, SOA, RUP, SEI-CMMI, ITIL-F, Security + certified.

Ajay has led large-scale projects for big organizations and has extensive IT experience related to telecom, business, manufacturing, airlines, finance and government. He has delivered internet based technology solutions and strategies for e-business platforms, portals, mobile e-business, collaboration and content management. He has worked extensively in the areas of application development, infrastructure development, networks, security and has contributed significantly in the areas of Enterprise and Business Transformation, Strategic Planning, Change Management, Technology innovation, Performance management, Agile management and development, Service Oriented Architecture, Cloud.

Ajay has been leading organizations as Senior Executive, he is the Chair for the Federal SOA COP, Chair Cloud Solutions, MidTech Leadership Steering Committee member and has served as President DOL-APAC, AEA-DC, Co-Chair Executive Forum Federal Executive Institute SES Program. As Adjunct Faculty, he has taught courses for several universities. He has received many awards, authored articles and presented papers at worldwide conferences.

@ThingsExpo Stories
SYS-CON Events announced today that Avere Systems, a leading provider of enterprise storage for the hybrid cloud, will exhibit at SYS-CON's 21st International Cloud Expo®, which will take place on Oct 31 - Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Avere delivers a more modern architectural approach to storage that doesn't require the overprovisioning of storage capacity to achieve performance, overspending on expensive storage media for inactive data or the overbui...
SYS-CON Events announced today that Avere Systems, a leading provider of hybrid cloud enablement solutions, will exhibit at SYS-CON's 21st International Cloud Expo®, which will take place on Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Avere Systems was created by file systems experts determined to reinvent storage by changing the way enterprises thought about and bought storage resources. With decades of experience behind the company’s founders, Avere got its ...
Amazon is pursuing new markets and disrupting industries at an incredible pace. Almost every industry seems to be in its crosshairs. Companies and industries that once thought they were safe are now worried about being “Amazoned.”. The new watch word should be “Be afraid. Be very afraid.” In his session 21st Cloud Expo, Chris Kocher, a co-founder of Grey Heron, will address questions such as: What new areas is Amazon disrupting? How are they doing this? Where are they likely to go? What are th...
As hybrid cloud becomes the de-facto standard mode of operation for most enterprises, new challenges arise on how to efficiently and economically share data across environments. In his session at 21st Cloud Expo, Dr. Allon Cohen, VP of Product at Elastifile, will explore new techniques and best practices that help enterprise IT benefit from the advantages of hybrid cloud environments by enabling data availability for both legacy enterprise and cloud-native mission critical applications. By rev...
Recently, REAN Cloud built a digital concierge for a North Carolina hospital that had observed that most patient call button questions were repetitive. In addition, the paper-based process used to measure patient health metrics was laborious, not in real-time and sometimes error-prone. In their session at 21st Cloud Expo, Sean Finnerty, Executive Director, Practice Lead, Health Care & Life Science at REAN Cloud, and Dr. S.P.T. Krishnan, Principal Architect at REAN Cloud, will discuss how they b...
SYS-CON Events announced today that SkyScale will exhibit at SYS-CON's 21st International Cloud Expo®, which will take place on Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. SkyScale is a world-class provider of cloud-based, ultra-fast multi-GPU hardware platforms for lease to customers desiring the fastest performance available as a service anywhere in the world. SkyScale builds, configures, and manages dedicated systems strategically located in maximum-security...
High-velocity engineering teams are applying not only continuous delivery processes, but also lessons in experimentation from established leaders like Amazon, Netflix, and Facebook. These companies have made experimentation a foundation for their release processes, allowing them to try out major feature releases and redesigns within smaller groups before making them broadly available. In his session at 21st Cloud Expo, Brian Lucas, Senior Staff Engineer at Optimizely, will discuss how by using...
In this strange new world where more and more power is drawn from business technology, companies are effectively straddling two paths on the road to innovation and transformation into digital enterprises. The first path is the heritage trail – with “legacy” technology forming the background. Here, extant technologies are transformed by core IT teams to provide more API-driven approaches. Legacy systems can restrict companies that are transitioning into digital enterprises. To truly become a lead...
SYS-CON Events announced today that Daiya Industry will exhibit at the Japanese Pavilion at SYS-CON's 21st International Cloud Expo®, which will take place on Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Ruby Development Inc. builds new services in short period of time and provides a continuous support of those services based on Ruby on Rails. For more information, please visit https://github.com/RubyDevInc.
As businesses evolve, they need technology that is simple to help them succeed today and flexible enough to help them build for tomorrow. Chrome is fit for the workplace of the future — providing a secure, consistent user experience across a range of devices that can be used anywhere. In her session at 21st Cloud Expo, Vidya Nagarajan, a Senior Product Manager at Google, will take a look at various options as to how ChromeOS can be leveraged to interact with people on the devices, and formats th...
SYS-CON Events announced today that Yuasa System will exhibit at the Japan External Trade Organization (JETRO) Pavilion at SYS-CON's 21st International Cloud Expo®, which will take place on Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Yuasa System is introducing a multi-purpose endurance testing system for flexible displays, OLED devices, flexible substrates, flat cables, and films in smartphones, wearables, automobiles, and healthcare.
Organizations do not need a Big Data strategy; they need a business strategy that incorporates Big Data. Most organizations lack a road map for using Big Data to optimize key business processes, deliver a differentiated customer experience, or uncover new business opportunities. They do not understand what’s possible with respect to integrating Big Data into the business model.
Enterprises have taken advantage of IoT to achieve important revenue and cost advantages. What is less apparent is how incumbent enterprises operating at scale have, following success with IoT, built analytic, operations management and software development capabilities – ranging from autonomous vehicles to manageable robotics installations. They have embraced these capabilities as if they were Silicon Valley startups. As a result, many firms employ new business models that place enormous impor...
SYS-CON Events announced today that Taica will exhibit at the Japan External Trade Organization (JETRO) Pavilion at SYS-CON's 21st International Cloud Expo®, which will take place on Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Taica manufacturers Alpha-GEL brand silicone components and materials, which maintain outstanding performance over a wide temperature range -40C to +200C. For more information, visit http://www.taica.co.jp/english/.
SYS-CON Events announced today that Dasher Technologies will exhibit at SYS-CON's 21st International Cloud Expo®, which will take place on Oct 31 - Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Dasher Technologies, Inc. ® is a premier IT solution provider that delivers expert technical resources along with trusted account executives to architect and deliver complete IT solutions and services to help our clients execute their goals, plans and objectives. Since 1999, we'v...
SYS-CON Events announced today that MIRAI Inc. will exhibit at the Japan External Trade Organization (JETRO) Pavilion at SYS-CON's 21st International Cloud Expo®, which will take place on Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. MIRAI Inc. are IT consultants from the public sector whose mission is to solve social issues by technology and innovation and to create a meaningful future for people.
SYS-CON Events announced today that TidalScale, a leading provider of systems and services, will exhibit at SYS-CON's 21st International Cloud Expo®, which will take place on Oct 31 - Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. TidalScale has been involved in shaping the computing landscape. They've designed, developed and deployed some of the most important and successful systems and services in the history of the computing industry - internet, Ethernet, operating s...
SYS-CON Events announced today that IBM has been named “Diamond Sponsor” of SYS-CON's 21st Cloud Expo, which will take place on October 31 through November 2nd 2017 at the Santa Clara Convention Center in Santa Clara, California.
Join IBM November 1 at 21st Cloud Expo at the Santa Clara Convention Center in Santa Clara, CA, and learn how IBM Watson can bring cognitive services and AI to intelligent, unmanned systems. Cognitive analysis impacts today’s systems with unparalleled ability that were previously available only to manned, back-end operations. Thanks to cloud processing, IBM Watson can bring cognitive services and AI to intelligent, unmanned systems. Imagine a robot vacuum that becomes your personal assistant tha...
SYS-CON Events announced today that TidalScale will exhibit at SYS-CON's 21st International Cloud Expo®, which will take place on Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. TidalScale is the leading provider of Software-Defined Servers that bring flexibility to modern data centers by right-sizing servers on the fly to fit any data set or workload. TidalScale’s award-winning inverse hypervisor technology combines multiple commodity servers (including their ass...