Welcome!

Government Cloud Authors: Elizabeth White, Pat Romanski, Dana Gardner, Liz McMillan, Gopala Krishna Behara

Related Topics: @CloudExpo, Microservices Expo, Containers Expo Blog, Agile Computing, Government Cloud

@CloudExpo: Article

Cloud – The Next Generation of Shared Services

Building end-to-end Cloud solutions as next generation shared services will require a special focus

There has been a push for Shared services adoption across organizations for a while since such services reduce duplication and can result in cost savings. However there have been challenges to proposing and implementing shared services. Shared services initiatives challenges have been related to areas such as resistance to change, start up costs and management of such services. Cloud is enhancing the pace to shared services migration and it naturally facilitates the use of shared services since a cloud service can be more easily leveraged by multiple consumers.

Cloud is the true manifestation of a service delivery mechanism and has significantly sped up the transition to consolidation and shared services. Cloud can be termed as the next generation of shared services since it adds the dynamic computing, elasticity, self-service, measured aspects in addition to other aspects for rapid provisioning and on demand access. Cloud solutions may offer lower lifecycle costs based on usage and the monitoring aspects can lay out a holistic view of usage, cost assessments and chargeback information. All this information can enhance the ability of the organization to plan and react to changes based on performance and capacity metrics.

In several of my keynote presentations, I have emphasized the value of having a sound service based foundation that ties into new services and deployment models such as the Cloud. As part of the transition, for new services the Cloud may be a no-brainer as a computing model, but for existing shared services one has to conduct an assessment to determine if the Cloud provides value. If applications are not designed for the Cloud or does not leverage the capabilities that the Cloud has to offer this may be an issue. New Cloud services have to tie into the service foundation and with existing services that have already been built.

I highly recommend Enterprise maps that lay out the services foundation and their interactions. I have worked on the development of such maps in the past and they can be an extremely useful tool to specify and map services.  Existing services can be at the Enterprise or Department levels and can include infrastructure, application and business levels. Many organizations have an Enterprise service bus can facilitate the communications between the software services and applications. The bus supports Enterprise application integration with functions such as communications, monitoring, deployment controls, event handling and mapping. For existing and projected services at these levels an evaluation has to be done to come up with migration candidates to the Cloud and the associated timelines.

In addition, decisions need to be made whether the services will be private, public or community based. Community services foster high levels of reuse since multiple tenants can be organizations with similar needs such as government agencies, health care, finance etc. The infrastructure services can map to the Cloud infrastructure as a service or a conglomeration of these can map to platform as a service such as frameworks that used to build applications. Application and business services can map to Cloud software as a service. As part of the transition, data portability is important and the data should be able to be easily processed and parsed when moved to the Cloud. Updates for user management may have to be made related to directory services.

The design of the applications would also need to be developed or updated to leverage the on demand and elastic capabilities of the Cloud. Security may need to be beefed up due to the multi-tenancy aspects of the Cloud. Monitoring elements will need to be defined, such as data that needs to be monitored and potential automated scaling triggered by such data. In addition, infrastructure updates such as reduction in the number of servers, consolidation of data centers and server virtualization can be part of the process. Application bandwidth requirements should be evaluated so that latency is not an issue after the migration. Any such bottlenecks that are identified, should be  addressed to facilitate adequate response times. Building end-to-end Cloud solutions as next generation shared services will require a special focus on further developing the service foundation and addressing design considerations for Cloud migration.

•   •   •

(This has been extracted from and is a reference to Ajay Budhraja's blog).

More Stories By Ajay Budhraja

Ajay Budhraja has over 24 years in Information Technology with experience in areas such as Executive leadership, management, strategic planning, enterprise architecture, system architecture, software engineering, training, methodologies, networks, and databases. He has provided Senior Executive leadership for nationwide and global programs and has implemented integrated Enterprise Information Technology solutions.

Ajay has a Masters in Engineering (Computer Science), and a Masters in Management and Bachelors in Engineering. He is a Project Management Professional certified by the PMI and is also CICM, CSM, ECM (AIIM) Master, SOA, RUP, SEI-CMMI, ITIL-F, Security + certified.

Ajay has led large-scale projects for big organizations and has extensive IT experience related to telecom, business, manufacturing, airlines, finance and government. He has delivered internet based technology solutions and strategies for e-business platforms, portals, mobile e-business, collaboration and content management. He has worked extensively in the areas of application development, infrastructure development, networks, security and has contributed significantly in the areas of Enterprise and Business Transformation, Strategic Planning, Change Management, Technology innovation, Performance management, Agile management and development, Service Oriented Architecture, Cloud.

Ajay has been leading organizations as Senior Executive, he is the Chair for the Federal SOA COP, Chair Cloud Solutions, MidTech Leadership Steering Committee member and has served as President DOL-APAC, AEA-DC, Co-Chair Executive Forum Federal Executive Institute SES Program. As Adjunct Faculty, he has taught courses for several universities. He has received many awards, authored articles and presented papers at worldwide conferences.

Comments (0)

Share your thoughts on this story.

Add your comment
You must be signed in to add a comment. Sign-in | Register

In accordance with our Comment Policy, we encourage comments that are on topic, relevant and to-the-point. We will remove comments that include profanity, personal attacks, racial slurs, threats of violence, or other inappropriate material that violates our Terms and Conditions, and will block users who make repeated violations. We ask all readers to expect diversity of opinion and to treat one another with dignity and respect.


IoT & Smart Cities Stories
In his general session at 19th Cloud Expo, Manish Dixit, VP of Product and Engineering at Dice, discussed how Dice leverages data insights and tools to help both tech professionals and recruiters better understand how skills relate to each other and which skills are in high demand using interactive visualizations and salary indicator tools to maximize earning potential. Manish Dixit is VP of Product and Engineering at Dice. As the leader of the Product, Engineering and Data Sciences team at D...
Dynatrace is an application performance management software company with products for the information technology departments and digital business owners of medium and large businesses. Building the Future of Monitoring with Artificial Intelligence. Today we can collect lots and lots of performance data. We build beautiful dashboards and even have fancy query languages to access and transform the data. Still performance data is a secret language only a couple of people understand. The more busine...
Bill Schmarzo, author of "Big Data: Understanding How Data Powers Big Business" and "Big Data MBA: Driving Business Strategies with Data Science," is responsible for setting the strategy and defining the Big Data service offerings and capabilities for EMC Global Services Big Data Practice. As the CTO for the Big Data Practice, he is responsible for working with organizations to help them identify where and how to start their big data journeys. He's written several white papers, is an avid blogge...
Nicolas Fierro is CEO of MIMIR Blockchain Solutions. He is a programmer, technologist, and operations dev who has worked with Ethereum and blockchain since 2014. His knowledge in blockchain dates to when he performed dev ops services to the Ethereum Foundation as one the privileged few developers to work with the original core team in Switzerland.
René Bostic is the Technical VP of the IBM Cloud Unit in North America. Enjoying her career with IBM during the modern millennial technological era, she is an expert in cloud computing, DevOps and emerging cloud technologies such as Blockchain. Her strengths and core competencies include a proven record of accomplishments in consensus building at all levels to assess, plan, and implement enterprise and cloud computing solutions. René is a member of the Society of Women Engineers (SWE) and a m...
Andrew Keys is Co-Founder of ConsenSys Enterprise. He comes to ConsenSys Enterprise with capital markets, technology and entrepreneurial experience. Previously, he worked for UBS investment bank in equities analysis. Later, he was responsible for the creation and distribution of life settlement products to hedge funds and investment banks. After, he co-founded a revenue cycle management company where he learned about Bitcoin and eventually Ethereal. Andrew's role at ConsenSys Enterprise is a mul...
Whenever a new technology hits the high points of hype, everyone starts talking about it like it will solve all their business problems. Blockchain is one of those technologies. According to Gartner's latest report on the hype cycle of emerging technologies, blockchain has just passed the peak of their hype cycle curve. If you read the news articles about it, one would think it has taken over the technology world. No disruptive technology is without its challenges and potential impediments t...
If a machine can invent, does this mean the end of the patent system as we know it? The patent system, both in the US and Europe, allows companies to protect their inventions and helps foster innovation. However, Artificial Intelligence (AI) could be set to disrupt the patent system as we know it. This talk will examine how AI may change the patent landscape in the years to come. Furthermore, ways in which companies can best protect their AI related inventions will be examined from both a US and...
Bill Schmarzo, Tech Chair of "Big Data | Analytics" of upcoming CloudEXPO | DXWorldEXPO New York (November 12-13, 2018, New York City) today announced the outline and schedule of the track. "The track has been designed in experience/degree order," said Schmarzo. "So, that folks who attend the entire track can leave the conference with some of the skills necessary to get their work done when they get back to their offices. It actually ties back to some work that I'm doing at the University of San...
When talking IoT we often focus on the devices, the sensors, the hardware itself. The new smart appliances, the new smart or self-driving cars (which are amalgamations of many ‘things'). When we are looking at the world of IoT, we should take a step back, look at the big picture. What value are these devices providing. IoT is not about the devices, its about the data consumed and generated. The devices are tools, mechanisms, conduits. This paper discusses the considerations when dealing with the...