Welcome!

Government Cloud Authors: Elizabeth White, Pat Romanski, Dana Gardner, Liz McMillan, Gopala Krishna Behara

Related Topics: @CloudExpo, Machine Learning , CRM, Government Cloud

@CloudExpo: Blog Feed Post

Cloud 2.0 – Business Transformation Strategy

The Drummond Report is another political exercise focused on the growing public sector deficits

The main objective of our projects like the Drummond Report and Cloud analysis, is to focus on the relationship between the technology and the desired outcomes in terms of business transformation.

The Drummond Report is another political exercise focused on the growing public sector deficits, Ontario in this case, and the author makes a number of recommendations for cost-saving measures to bring this situation under control.

Our white paper will set out to explain what role Cloud Computing technologies could play in helping achieving these recommendations, and also how a vibrant Cloud industry in Ontario would contribute to the desired economic benefits too.

Cloud 2.0

One of the headline focus areas for the report is ‘Cloud 2.0‘, the mix of technologies that includes social media, open data and legacy data integrations.

This offers multiple outcomes, an effect of ‘checking multiple tick-boxes at once’, in that it can deliver benefits across multiple program areas simultaneously:

  • Red Tape Reduction
  • Citizen 2.0 engagement
  • Cloud outsourcing

Red Tape Reduction

In terms of real-world examples of where and how this might be applied, consider the City of Hamilton.

The city offers a plethora of many forms for workflows relevant to helping the city grow more innovation, like ‘BizPal‘ as part of a One Stop Shop.

These are aimed to eliminating the Red Tape that stands in the way of new entrepreneurs and their innovation.

Cloud Data Hubs

This highlights the core role of kloudtrack, the originator of the Cloud 2.0 concept.

kloudtrack offer a Cloud-based business process system, a ‘kloudexchange‘, that provides a central hub for connecting different legacy applications via the Cloud as the ‘data hub’.

This platform can automate the types of processes described on the Hamilton site, achieving this red tape reduction.

Key to this approach is their “Start Small and Scale™” solutions approach, which means rolling out projects in small, affordable increments that deliver business value quickly.

For example their case study of Brevard County started with 25 users and 5,000 court records, with initial monthly Cloud fees to the County of less than $1k, and within nine months had been scaled to more than 10 million court records with accessibility to more than 18 million Florida residents, delivering the following ROI benefits:

  • ROI 1 — more than 55% total-cost-of-ownership (TCO) reduction compared to existing/legacy database, storage and workflow platforms
  • ROI 2 — better transparency and audit-trails for workflow
  • ROI 3 — frees-up internal IT resources for more strategic needs

Citizen engagement 2.0

As well as automating the workflow process, moving ‘into the Cloud’ also means better use of social media and as a result better citizen engagement. Online channels like Twitter are now the preferred modes of communication for many people, and they also expect their customer service to be online as well as their forms and e-services.

So legacy processes could be improved, to make them more interactive with citizens too, through through Cloud 2.0 being applied. The forms could be automated and by integrating it into a social community context, better results could be achieved in terms of Open Innovation – Enabling collaborative team efforts via the Internet.

For example the City Owned Property listing could be opened up to ‘crowdsourcing’ to better match available properties to entrepreneurial projects.

Cloud outsourcing

Moving processes online via a Cloud 2.0 system is fundamentally a process of modernization.

This is both in terms of making them accessible via new tools like social media but also in terms of the underlying legacy IT infrastructure, as well as entirely legacy process achieved via paper-based forms.

From data-centres to filing cabinets each of these legacy processes will operate a cost base that could be optimized or entirely cut through this transformation exercise, as these new processes can all run on one single, shared service infrastructure.

Deploying a Cloud Hub once will provide a common, general purpose workflow platform that other agencies can use, indeed even different levels of government. Larger entities like Ontario could act as ‘Government SaaS’ providers to Municipalities for example.


Read the original blog entry...

More Stories By Cloud Best Practices Network

The Cloud Best Practices Network is an expert community of leading Cloud pioneers. Follow our best practice blogs at http://CloudBestPractices.net

IoT & Smart Cities Stories
Nicolas Fierro is CEO of MIMIR Blockchain Solutions. He is a programmer, technologist, and operations dev who has worked with Ethereum and blockchain since 2014. His knowledge in blockchain dates to when he performed dev ops services to the Ethereum Foundation as one the privileged few developers to work with the original core team in Switzerland.
René Bostic is the Technical VP of the IBM Cloud Unit in North America. Enjoying her career with IBM during the modern millennial technological era, she is an expert in cloud computing, DevOps and emerging cloud technologies such as Blockchain. Her strengths and core competencies include a proven record of accomplishments in consensus building at all levels to assess, plan, and implement enterprise and cloud computing solutions. René is a member of the Society of Women Engineers (SWE) and a m...
Early Bird Registration Discount Expires on August 31, 2018 Conference Registration Link ▸ HERE. Pick from all 200 sessions in all 10 tracks, plus 22 Keynotes & General Sessions! Lunch is served two days. EXPIRES AUGUST 31, 2018. Ticket prices: ($1,295-Aug 31) ($1,495-Oct 31) ($1,995-Nov 12) ($2,500-Walk-in)
Andrew Keys is Co-Founder of ConsenSys Enterprise. He comes to ConsenSys Enterprise with capital markets, technology and entrepreneurial experience. Previously, he worked for UBS investment bank in equities analysis. Later, he was responsible for the creation and distribution of life settlement products to hedge funds and investment banks. After, he co-founded a revenue cycle management company where he learned about Bitcoin and eventually Ethereal. Andrew's role at ConsenSys Enterprise is a mul...
Digital Transformation and Disruption, Amazon Style - What You Can Learn. Chris Kocher is a co-founder of Grey Heron, a management and strategic marketing consulting firm. He has 25+ years in both strategic and hands-on operating experience helping executives and investors build revenues and shareholder value. He has consulted with over 130 companies on innovating with new business models, product strategies and monetization. Chris has held management positions at HP and Symantec in addition to ...
The challenges of aggregating data from consumer-oriented devices, such as wearable technologies and smart thermostats, are fairly well-understood. However, there are a new set of challenges for IoT devices that generate megabytes or gigabytes of data per second. Certainly, the infrastructure will have to change, as those volumes of data will likely overwhelm the available bandwidth for aggregating the data into a central repository. Ochandarena discusses a whole new way to think about your next...
CloudEXPO | DevOpsSUMMIT | DXWorldEXPO are the world's most influential, independent events where Cloud Computing was coined and where technology buyers and vendors meet to experience and discuss the big picture of Digital Transformation and all of the strategies, tactics, and tools they need to realize their goals. Sponsors of DXWorldEXPO | CloudEXPO benefit from unmatched branding, profile building and lead generation opportunities.
Dynatrace is an application performance management software company with products for the information technology departments and digital business owners of medium and large businesses. Building the Future of Monitoring with Artificial Intelligence. Today we can collect lots and lots of performance data. We build beautiful dashboards and even have fancy query languages to access and transform the data. Still performance data is a secret language only a couple of people understand. The more busine...
All in Mobile is a place where we continually maximize their impact by fostering understanding, empathy, insights, creativity and joy. They believe that a truly useful and desirable mobile app doesn't need the brightest idea or the most advanced technology. A great product begins with understanding people. It's easy to think that customers will love your app, but can you justify it? They make sure your final app is something that users truly want and need. The only way to do this is by ...
DXWorldEXPO LLC announced today that Big Data Federation to Exhibit at the 22nd International CloudEXPO, colocated with DevOpsSUMMIT and DXWorldEXPO, November 12-13, 2018 in New York City. Big Data Federation, Inc. develops and applies artificial intelligence to predict financial and economic events that matter. The company uncovers patterns and precise drivers of performance and outcomes with the aid of machine-learning algorithms, big data, and fundamental analysis. Their products are deployed...